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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the services of Digital Nexus Creations ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Digital Nexus Creations specializes in custom-designed physical products, including:

3. Order Process and Quotes

3.1 Quote Requests

All projects begin with a quote request. Quotes are valid for 30 days from the date of issue unless otherwise specified.

3.2 Order Acceptance

Orders are considered accepted only upon written confirmation from Digital Nexus Creations. We reserve the right to decline any order at our discretion.

3.3 Project Specifications

Customers are responsible for providing accurate project specifications, including dimensions, materials, quantities, and design requirements. Changes to specifications after order acceptance may result in additional charges.

4. Pricing and Payment

4.1 Pricing

All prices are quoted in US dollars and are subject to change without notice. Final pricing may vary based on actual material usage, complexity, and time required.

4.2 Payment Terms

4.3 Refunds

Refunds are considered on a case-by-case basis. Custom-made items are generally non-refundable unless there is a manufacturing defect or error on our part.

5. Production and Delivery

5.1 Production Timeline

Production timelines are estimates and may vary based on project complexity, material availability, and current workload. We will provide updates on any significant delays.

5.2 Quality Standards

We strive to deliver high-quality products that meet or exceed industry standards. Minor variations in color, texture, or finish are normal for handmade and custom items.

5.3 Shipping and Delivery

6. Intellectual Property

6.1 Customer Designs

Customers retain ownership of their original designs and intellectual property. By submitting designs, customers grant us a license to use them for production purposes.

6.2 Our Designs

Any designs created by Digital Nexus Creations remain our intellectual property unless otherwise agreed in writing.

6.3 Third-Party Content

Customers are responsible for ensuring they have rights to any third-party content included in their designs. We are not liable for copyright or trademark infringement.

7. Warranty and Disclaimers

7.1 Limited Warranty

We warrant that our products will be free from manufacturing defects for 90 days from delivery. This warranty does not cover normal wear and tear, misuse, or modifications made after delivery.

7.2 Disclaimers

We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose. Our liability is limited to the purchase price of the product.

8. Limitation of Liability

Digital Nexus Creations shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to our services.

9. Indemnification

Customers agree to indemnify and hold harmless Digital Nexus Creations from any claims, damages, or expenses arising from their use of our products or services.

10. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

12. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason whatsoever, including breach of these terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These terms constitute the entire agreement between you and Digital Nexus Creations and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: